Subscription and billing: frequently asked questions

How to change my plan?

Open your subscription in the preferences, then select the desired plan. The change takes effect according to the conditions displayed at the time of confirmation.

Can I get a refund?

For a subscription purchased via the App Store, refund requests must be made through Apple. For a subscription purchased directly, contact support.

Where can I find my invoices?

Invoices for directly purchased subscriptions are available in your subscription management. For a purchase via the App Store, the history is in your Apple account.

Is the price the same on iPhone and on the web?

The payment method differs: via the App Store on iPhone, directly on the web. The current rates are displayed in the Subscription screen of each platform.

What happens if I cancel?

You keep your plan until the end of the already paid period, then your account switches back to Free. Your data remains accessible.