Your rights over your data (GDPR)
Access, export, deletion: GDPR gives you rights over your data. Here’s how to exercise them in Noryo.
Your data belongs to you. The European framework for personal data protection (GDPR) guarantees you clear rights, and Noryo provides the means to exercise them directly from your account. This article explains each of these rights and the steps to follow.
The rights guaranteed by GDPR
Your rights, plainly
- Right of access
- You can find out what data Noryo holds about you and view it.
- Right to portability
- You can retrieve all of your data in a reusable format, to keep it or take it elsewhere.
- Right to rectification
- You can correct inaccurate information, such as your first name or your preferences, from your profile.
- Right to erasure
- You can request the permanent deletion of your account and the associated data.
Exporting your data
The GDPR export compiles your information into a file you can download and keep. This is useful for maintaining a personal copy or simply seeing what Noryo knows about you.
Open the Account section
Go to the settings related to the privacy of your data.
Request the export of your data
Start the preparation of your GDPR archive.
Retrieve your file
Once ready, your export is made available for download.
Your export includes data linked to your account: profile, preferences, and financial information you have in Noryo. It belongs to you: keep it in a safe place.
Deleting your account
The right to erasure results in the deletion of your account. This is a definitive action: once confirmed, your data is erased and cannot be recovered.
To avoid any mistakes, deletion requires confirmation via a code sent to your email address. Be sure to export your data beforehand if you want to keep a record.
What Noryo commits to respecting
- Your data is hosted in Europe and subject to the European protection framework.
- It is never sold or handed over to third parties for advertising purposes.
- You stay in control: access, export and deletion are within your reach at any time.
- The connection to your banks stays read-only, with no ability to act on your money.
| Right | Where to exercise it | Reversible? |
|---|---|---|
| Access and rectification | Account section, profile | |
| Export of your data | Account section, privacy | |
| Account deletion | Account section, privacy | — |
Frequently asked questions
Your rights in practice
How many times can I export my data?
As many times as you like. The export neither changes nor deletes anything: it simply creates a copy of your data.
Can I recover my account after deletion?
No. Deletion is permanent, which is why it requires an email confirmation. Export your data beforehand if needed.
How do I correct incorrect information?
Profile information and your preferences are changed directly from the Account section. For a specific request, write to us via the contact form.
Our contact form is the most direct way to make any request regarding your rights. Remember to include your support ID to speed up processing.
Exercising your rights is one thing; understanding how your data is protected daily is another. The next page details our protections.
Read-only access, encryption and hosting in Europe explained simply.