Need a hand?
Ask your question: the Help Centre and Snow will answer.
Account recovery
Regain access to your account safely: lost email or phone, backup codes, approving from another device, passkeys, and exceptional recovery.
No access to your email, phone number or backup codes.
Another device, a passkey or Face ID: confirm it's you.
The last resort, verified by your trusted contacts.
What changes, re-securing your account and avoiding phishing.