Troubleshooting & contact

Find the cause of an issue and fix it yourself.

• Solve common issues
• Troubleshooting: Frequently Asked Questions
• Quick troubleshooting
• Overview of common problems
• Understanding error messages
• Check the status of the services
• FAQ: common errors

An app that freezes, crashes or displays incorrectly.

• What to do if the app crashes
• FAQ: mobile app
• Fix a display issue

Access, bank syncing, transactions and subscription.

• What to do when in doubt about a transaction
• Reconnect a bank that is stuck
• FAQ: sign-in and access
• FAQ: Bank synchronization
• FAQ: payment and subscription

Prepare your request and reach the Noryo team.

• Contact support or report a bug
• Help and contact FAQ
• What to do before contacting support
• Properly prepare your support request