FAQ: payment and subscription

Here are the answers to frequently asked questions about payment and managing your subscription. As prices may change, the price details are always shown on the app's Subscription screen.

How can I pay for my subscription?

Two options: by card on the web, or through the App Store on your iPhone. You can choose a monthly or yearly plan, the yearly one being better value. A free trial is also offered on iOS.

What are the differences between the plans?

The Free plan covers the essentials of tracking, including budgets. Premium adds, among other things, Notebooks, the Noryo Score, projections and the full assistant. Ultra adds Wealth, the Tax pack, the multi-member Household, the inheritance vault and accounting exports. The details are shown on the Subscription screen.

How do I change plans?

Go to the Subscription screen and choose the plan you want. If you subscribed through the App Store, managing the subscription (changing, renewing, cancelling) is done in your App Store account settings. If you pay by card on the web, everything is managed from the app.

How do I cancel my subscription?

For a subscription taken out through the App Store, cancellation is done in the subscription management of your App Store account. For a subscription paid by card on the web, you can manage it from the Subscription screen. After cancelling, you keep access until the end of the period already paid for.

What happens to my access if I go back to the Free plan?

Your data stays yours. By returning to the Free plan, you keep access to that plan's features, and the features of the higher plans simply become available again if you take up Premium or Ultra later.

I have a referral code or a promo code, where do I enter it?

You can enter a referral code or a promo code when subscribing. The referred person enjoys a benefit on their subscription, and the referrer receives free time, up to an annual limit. Your own code and referral link are available in the app.

My payment did not go through, what do I do?

• Check your card details or the status of your App Store account.
• Make sure you have a stable internet connection, then try again.
• For a payment through the App Store, check the payment method saved in your App Store account.
• If the issue persists, contact support with your support ID.