Reconnect a bank
Your consent has expired or the sync has stopped? Here’s how to renew your bank connection in a few steps.
For your security, the authorization you give Noryo to access your accounts is time-limited. When it expires, synchronization stops, and you simply need to reconnect the bank to restart it. This is a quick process that is validated directly on your bank’s interface.
Reconnection is used to renew your expired consent. This is normal and required by regulations: no access remains active indefinitely without your confirmation.
When to reconnect
- Your transactions have not updated for a while.
- A message tells you that the consent has expired.
- You recently changed your credentials or your security with your bank.
Reconnect in a few steps
Open your bank management
Go to the area of your app where your connected banks are listed.
Select the relevant bank
Spot the institution whose connection is expired or interrupted.
Start the reconnection
Choose the reconnection or consent renewal option.
Validate on your bank's interface
Authenticate as usual on your bank's page to confirm access.
Wait for the first sync
Once reconnected, give Noryo a few moments to retrieve your transactions.
When validating, make sure you authorize all the accounts you want to track, not just the current account.
Reconnecting a bank does not delete your history. Your existing transactions and analyses remain in place; the connection simply resumes where it left off.
If reconnection fails
The reconnection does not work?
You always enter your credentials on your bank’s official interface, never directly in Noryo. Be wary of any page asking for them elsewhere.
If synchronization remains stuck after reconnection, the dedicated guide provides additional checks.
Diagnose a synchronization that does not resume.