Managing anomalies and alerts
Noryo spots unusual transactions and price increases: learn to understand them, check them and act.
Noryo keeps an eye on your transactions to surface what deserves your attention: an unusual amount, a price increase on a subscription, or the same service paid for twice. The goal is not to alarm you, but to give you a head start. Here is how to read these signals and what to do next.
The Anomalies filter
In your transaction list, a dedicated filter gathers the transactions that fall outside the ordinary: a debit clearly higher than your usual amounts at a merchant, an unexpected direct debit or an atypical movement. It is a quick checkpoint: review it regularly to make sure everything is normal.
A flagged transaction is not necessarily a problem. A one-off purchase or an annual direct debit can be marked as unusual simply because it falls outside your routine. It is up to you to confirm whether it is legitimate.
Price increase alerts
When a detected subscription goes up, Noryo flags it for you and shows the old and the new amount. You can see at a glance how much the price has changed, which leaves you the choice: accept, renegotiate or cancel.
Subscription duplicates
If you pay for the same service from two accounts or two banks, Noryo spots the duplicate and shows it to you. It is a chance to stop a needless payment that is easily forgotten when it is scattered across several statements.
What to do about a flag
What kind of flag did you receive?
If a transaction does not match any of your purchases, contact your bank without delay to dispute it or block the card. Noryo helps you spot the problem, but only your bank can block a card or dispute a debit.
Getting notified automatically
You do not have to open the app to stay informed. Price increase and account activity alerts can reach you by email and, on iPhone, by push notification. Each type of alert is set independently in your notification preferences.
| Signal | What Noryo detects | Your typical action |
|---|---|---|
| Anomaly | A transaction atypical compared with your habits | Check then confirm or dispute with the bank |
| Price increase | A subscription whose price goes up | Keep, renegotiate or cancel |
| Duplicate | The same service paid for twice | Cancel the needless subscription |
Good to know
- Detection improves over time and with the history of your transactions.
- A security alert tied to your Noryo account is always sent to you by email.
- Final cancellation of a subscription is done with the service in question, Noryo guides you but does not cancel on your behalf.
By handling flags as they come, you avoid nasty surprises and keep control of your recurring spending.
Detection, price increases, duplicates and cancellation help.