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Lost access
No access to your email, phone number or backup codes.
- I no longer have access to my email addressRegain access to your account by replacing, in three steps, the email address you can no longer reach.
- I've lost access to my phone numberRegain access to your account by proving your identity, then replacing the phone number you can no longer use.
- I no longer have access to my email or my phone numberEven without access to your email or phone number, you can recover your account by proving your identity and then replacing the lost factor.
- I do not have a backup codeA backup code is only one way to prove your identity: if you do not have one, Noryo offers the other methods available on your account.
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