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Diagnosing a problem
Find the cause of an issue and fix it yourself.
- Solve common issuesConnection, synchronization, display: solutions to the most frequent problems, all in one place.
- Troubleshooting: Frequently Asked QuestionsThe app won't launch, emails not received, missing notifications: answers to the most common issues.
- Quick troubleshootingA clear overview to identify the source of an issue and resolve it yourself in just a few minutes.
- Overview of common problemsAn overview of the most common issues and the first thing to do for each, grouped by main family.
- Understanding error messagesWhat the main messages Noryo may show actually mean, and the right thing to do for each.
- Check the status of the servicesHow to tell whether the issue is on your side, with your bank or a passing slowdown, and how to distinguish them in a few minutes.
- FAQ: common errorsThe most frequent error messages and blocking situations, along with the steps to follow for each.
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